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FAQ

Q: When was your company established?

A: Our company was established in 2002 with over 17 years experience in China.


Q: What are the main products of your company?

A: We are professional manufacturer and exporter of medical equipments, such as C-arm, X-ray unit, Operation table, Operation light, Baby incubator, Sterilizer, ICU products, Hospital items and etc…


Q: What are the sales areas of your company?

A: Our products cover all over the world, such as Southeast Asia, Middle East, Africa, South America.


Q: Where is your factory?

A: Our factories are located in Jiangsu and Zhejiang Province of China.


Q: What is your payment method?

A: We accept L/C at sight and TT payment (30% deposit, 70% before shipment).


Q: How long is your delivery time?

A: Usually, our delivery date is 20 days after receiving the deposit payment.


Q: How long is your warranty time?

A: Our warranty is 18 months. Within 18 months, if there is any problem for spare parts (except damaged by man-made), we supply the replace parts free of charge.


Q: Can you provide installation and maintenance?

A: Our company has professional engineers who can provide door-to-door installation and maintenance (collect fees)


Q: Which exhibitions does your company participate in?

A: Each year, we attend Arab Health, FIME, Canton Fairs and other countries exhibitions.


Q: What are the advantages of your company?

A: *We not only care about the quality control, price, lead-time, but also the environmental protection, orders follow-up, inspection and loading supervision handling.

*Any questions or inquiries, we promise to give response within 48 hours.